Based on a career in interaction design of over 30 years, this talk describes how the discipline of user experience design has developed over that time. It also explores some of the potential pathways that practitioners might follow in the next phase beyond “Peak Web” UX design. This will be presented through the lens of creative leadership in a large-scale interdisciplinary team at the world’s biggest public service media organisation.
Colin Burns is the former Chief Design Officer for BBC Design & Engineering, now a senior director of design at Apple. At the BBC, he led the User Experience & Design team that is responsible for the UX and service design of the BBC’s key online products and the delivery systems that underpin them.
His work has focused on the use of Design Thinking to provide organisations with Design, Innovation and Transformation strategies. He helps people and teams make the most of their creative resources.
Prior to joining the BBC, Colin was Global Head of Interaction Design at IDEO, Managing Director of IDEO London, Group Director at Elmwood Brand Design, and worked as an independent creative consultant through his own agency, Martach.
Colin is an expert design leader and facilitator of creative working approaches and honorary Professor of Design at Dundee University and Glasgow School of Art.