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Des Traynor at Turing Fest

What We’ve Learned Scaling From 0-25k+ Paying Customers

Des Traynor
Intercom

Video

Slides

Summary

Des shares the wins, losses, successes and failures he’s experienced working across product, growth, marketing, and support at one of the fastest-growing startups out there. This talk will cover the decisions that can make or break a product, including the product’s pricing, packaging, positioning and placement. Anyone working in marketing, growth, or product will learn the impact of these early product decisions on a business’ trajectory and how the right decision can lead to maximum growth.

Des Traynor
Des Traynor
Co-founder & Chief Strategy Officer @ Intercom

Des Traynor is co-founder and Chief Strategy Officer at Intercom. He previously co-founded Exceptional (now a part of Rackspace) and as well as Contrast, a software design agency. Des' role at Intercom covers many areas, including marketing, product strategy, customer support and customer education. Des is a renowned speaker, blogger and visionary on product strategy, and frequently represents Intercom when speaking at international conferences.

Video

 

Fireside chat with Robin Wauters (Tech.eu)

 

Slides

"The only thing to do with good advice is to pass it on..."