Setting Up Product Design for Success
It feels like 2019 is the year many companies realised that without a great customer experience their product would struggle to compete.Recently we've seen traditional companies expand their design teams, as well as starts ups from small to hypergrowth. However, this is uncharted territory for many.
Jane is here to give you advice on how to set your teams up for success. Her experience covers companies of different sizes, both legacy and start up. She has set up or scaled four different design and research teams — at a city trading firm, at The Telegraph, at MOO and now at Babylon Health, where she has grown the team from 6 to over 70. She also acts as a consultant to smaller businesses. In this talk she will cover tried and tested strategies for setting your team up for success
Jane Austin is a product design leader and has spoken about the power of good design and research at conferences all over the world (including a trip to Chile for the weekend, ask her about the earthquake...)
Jane currently works as director of product design at Babylon Health, the startup with the incredible mission of putting affordable health care in everyone's pocket. Prior to this Jane has had a long and varied career, including being director of design and UX at MOO, the online print business that is passionate about great design and the difference it can make to its customers and the world, head of UX at Telegraph Media and at Government Digital Service (GDS).
Her biggest passion at work is for building high performance teams and demonstrating the value that great design and relentless focus on the customer can bring to an organisation.