Terms and Conditions

This document sets out the terms and conditions between you and Turing Festival Limited when you purchase a ticket for any event or conference organised by Turing Festival Limited (an “Event”). These terms and conditions apply to all tickets we sell for our Events. They form part of the purchase contract with Turing Festival Limited when you purchase a ticket from us for an Event. You should read this document carefully.

Who we are

We are Turing Festival Limited, a Scottish company, SC533170, which is in the main business of organising Events (such as technology conferences and gatherings). Our main Event is Turing Fest but we also run Events including, but not exclusively, under the brand names Turing Fest, Turing Founders, NextGen, and Startup Dinners.

References to “us” means Turing Festival Limited and references to “we” and “our” shall be construed accordingly.  References to “you” means the entity completing the booking request and attendees and references to “your” shall be construed accordingly.

1. Content

All rights in all presentations, documentation and materials published or otherwise made available as part of an Event (including but not limited to any documentation packs or audio-visual recording of the Event) (“Content”) are owned by or licensed to us.  You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content for commercial reasons or in any way that might infringe third party rights or that may bring us or any of our affiliates, partners, or speakers into disrepute.

We actively encourage tweeting, blogging, and sharing photos and videos of our Event.  The Content does not necessarily reflect our views or opinions.  

Whilst we take care to ensure that the Content is accurate and complete, much of it is supplied by third parties and we are unable to check, and do not warrant, its accuracy or completeness.  All Content is provided on an “as is” basis without any warranties of any kind (express or implied).  We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory, or otherwise unlawful material in the Content.  

To the extent that any Content is made available by us online, we reserve the right to suspend or remove access to such Content at any time.

We reserve the right to change speakers for an Event at any time.  

2. Tickets

Ticket prices will be clearly marked on the ticketing site.  

We will only offer payment by invoice for 5 tickets or more due to administrative overhead involved. 

If you are paying by invoice, payment is due within 14 days of invoicing. Ticket prices will only be honored for the 14 day period stated on the invoice.  After that period, ticket prices will increase to the price clearly marked on the ticketing site, if that price is higher than the invoiced price. 

Tickets will only be issued upon full payment, and are subject to availability.   

You cannot resell a ticket.  This includes tickets purchased at any price point, or allocated through a sponsorship.  Doing so will void the ticket and neither the ticket’s original purchaser or the subsequent ticket holder will gain entry to the event, and no refund will be issued to either party.

All tickets must be assigned to an attendee, and all attendee details must be 100% complete within 30 days of receipt of your ticket.  This includes name, job title, company name, and email.

In certain cases, free or subsidised tickets may be offered within 30 days of the event start date.  In these instances, tickets must be assigned within 7 days of receipt of your ticket in accordance with the details provided in the above paragraph.  

If you have secured a free or subsidised ticket but have already bought a ticket, you are not eligible for a refund.  

3. Event information

You acknowledge that we will not provide transport or travel expenses to or from any event or conference.

Event Security

For security reasons, please have at all times while attending Turing Fest:

  • Your wristband on your wrist
  • Your lanyard with event badge around your neck
  • Your photo ID available

You will not be allowed entry to the Event without all of the above.

It is your responsibility to maintain your wristband, lanyard, and event badge in good condition.  Lost badges or wristbands will not be replaced.  

4. Accessibility

We endeavour to make our conferences and events accessible to all.  If you have special access requirements (such as wheelchair access) please contact us when you register and we will work with the venue to best accommodate you.  

5. Use of personal data

We will not share your name, address, e-mail address, or personal information to any third party without your permission, with the exception of carefully selected partners of ours, and in accordance with the published Privacy Policy.

6. Ticket Policy

Refunds

All purchases of tickets for conferences and events are non-refundable in their entirety. 

Transfer, resale, and cancellation

The tickets purchased are non-transferrable; they are for your own personal use or that of your business only, for the event indicated.  Tickets may not be resold or transferred under any circumstances, including but not limited to use as part of any promotion or competition. Tickets can only be reassigned to another attendee in accordance with this policy as stated below. 

Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to deny entry using the affected tickets with immediate effect, and the ticket price shall be forfeit. 

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or tout.

Replacement of lost, stolen, or damaged tickets or passes 

We will not be responsible for replacement of any tickets that are lost or stolen. 

Ticket reassignment

Reassignment of tickets from one attendee to another will be permitted via the website free of charge up to 7 days prior to the commencement of the event. No reassignments will be allowed after 7 days prior to the commencement of the event.

Single day tickets are only valid for the day for which they were purchased. They can only be used by the registered attendee and cannot be reassigned after 7 days prior to the commencement of the event.  

Multi-day tickets can only be used by the registered attendee and cannot be reassigned after 7 days prior to the commencement of the event.  For the avoidance of doubt: multi-day tickets are for the use of one attendee only and cannot be shared by more than one attendee over the course of the event.  Any attempt to do so will result in the ticket being revoked, entry will be denied, and the ticket price will be forfeit. 

For questions about registration or assistance with any registration problems, please contact us at events@turingfest.com.

Code of Conduct

We reserve the right to refuse or revoke admission to any event or conference for any breach of these Terms and Conditions, or for breach of our Code of Conduct.  In the event we refuse or revoke admission to any event or conference due to a breach by the attendee, the ticket purchase price will be forfeit. 

Visas

Event attendees are responsible for procuring any necessary visas.  We will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted tickets will not be refunded for any event or conference.  We will not issue letters of invitation for visa application purposes.  

 

7. Event cancellation, postponement and substitution policy

We are not responsible for any loss or damage as a result of a substitution, alteration, cancellation, amendment or postponement of an event. 

We shall assume no liability whatsoever in the circumstances that an event is cancelled, rescheduled or postponed due to any event beyond its reasonable control including war, fire, labour strike, extreme weather, pandemic, terrorist threats or other emergency.

Cancelled events and conferences 

In the unlikely circumstances that we choose to cancel a conference or event, our liability is limited to the share of paid registration fees that remains after credit card and payment processing fees have been incurred and deducted. 

In the case that we chose to cancel an event or conference, we will offer the purchaser of record a refund of the purchase price paid, minus any processing fees.

Postponed events and conferences

If our Event is postponed to a future date, all ticket holders will be notified of the amended dates and details via email and via the event website.

If you are unable to attend on the amended dates, you can:

  • reassign your ticket to another person via the event website, or 
  • exchange the ticket for a future Turing Festival Limited conference or event, up to the value of the amount paid for the original ticket (subject to availability).

If there are special circumstances that prevent you from attending on the amended dates, and you are unable to transfer your ticket to a future Turing Festival Limited event, you can contact us at events@turingfest.com.

Event alterations and substitutions

While the format, speakers, topics for events are confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations. As such, we reserve the right to alter or modify the advertised event format, speakers and topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our website as soon as practical.

 

8. Complaints

Complaints can be made to events@turingfest.com. We will endeavour to resolve any customer complaints where reasonable.  

9. Ticket delivery

Once a successful purchase transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the purchaser. For some ticket types it may be necessary to complete required information — such as attendee name — before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem entry at the event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at the event. 

10. General clauses

  1. We shall be entitled to delegate the duties provision of its obligations under this Terms and Conditions.
  2. No other terms shall apply to these Terms and Conditions and this document contains the entire terms and conditions and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. You confirm that in agreeing to accept these terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these terms. However, nothing in these terms purport to exclude liability for any fraudulent statement or act.
  3. If any part of the terms herein shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these terms and shall not affect the validity and enforceability of any of the remaining provisions of the terms.

11. Limitation of liability

Our aggregate liability to you, whether such liability arises in contract, delict (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to a conference or event, shall be limited to the price paid by you in respect for your booking to attend the conference.

We shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.  

You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your delegates) during or otherwise in relation to a conference.

Nothing in these Terms and Conditions shall limit or exclude either party’s liability for death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents, or subcontractors; fraud or fraudulent misrepresentation; or any other liability which cannot be limited or excluded by applicable law.  

12. Indemnity

You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of these terms and conditions by you or any other liabilities incurred by us arising out of your use of the website, or use by any other person accessing the website using your computer or internet access account.

13. Intellectual property and Right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the website shall remain at all times owned by us or as stated in Clause 5. You are permitted to use this material only as expressly authorised by us.

We reserve all rights not expressly granted in and to the website and the Content in the website. 

14. Law and jurisdiction

Scots law governs these terms and conditions and any dispute is subject to the exclusive jurisdiction of the Scottish Courts.